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Our Services

1

CUSTOMER SUPPORT

  • Customer support via CRM platforms (i.e Zoho, Facebook, Instagram, and email) .

  • Order processing.

  • Shipping and fulfillment.

  • Returns tracking.

  • Customer Retention, Feedback and Reviews.

  • Documentation of order placement, return, and refunds policy.

  • User guides and support.

2

ADMINISTRATIVE SUPPORT

  • Google editing and proofreading.

  • Document filling.

  • Community Management.

  • Data Entry.

  • Research.

  • Email management and organization.

  • Appointment setting and scheduling.

  • Calendar Management.

  • Travel and Logistics Management.

  • Survey and client feedback.

  • Online event.

3

E-COMMERCE AND ONLINE STORE MANAGEMENT

  • Product Management (Product research, description writing, image editing).

  • Product Listing.

  • Inventory Management.

  • Pricing Strategy.

  • Search Engine Optimization (SEO).

  • Email Marketing.

  • Content Management.

  • Website Traffic Analysis.

Our Services

3

REAL ESTATE SUPPORT

  • Organizing client contracts.

  • Managing Invoice.

  • Emails, payments and property checks.

  • Listing management: Updating new listings and featured properties on websites Property research.

4

PROJECT MANAGEMENT

  • Vendor Management.

  • Online event.

  • Meta ads

SKILLS

TECHNICAL SKILLS

  • Customer support via CRM platforms (i.e Zoho, Salesforce, Zendesk) Social media (Facebook, Instagram, WhatsApp and email) .

  • Microsoft Office

  • Google Suite

  • Selar and Bumpa

  • Notion, Miro, and Asana

  • Slack and Mailchimp

  • Google Analytics and more

SOFT SKILLS

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  • Time management

  • attention to details

  • Effective communication

  • Customer experience

  • Problem solving

  • Task Automation

  • Empathy 

  • Conflict resolution

  • Adaptability

  • Team work

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